Refund Policy

Last Updated: June 4, 2025

1. Free Trial

We offer a 14-day free trial for our Pro Plan. During this period, you can explore all premium features without any charge.

  • Payment Information Collection:
    • If we collect your payment details at the start of the trial, you will not be charged until the trial ends.
    • If you cancel before the trial concludes, no charges will be applied.

2. Subscription Billing

After the 14-day free trial, your subscription will automatically convert to a paid plan at $15 USD per month, unless canceled beforehand.

  • Recurring Billing:
    • Subscriptions are billed monthly.
    • You can cancel at any time, and your subscription will remain active until the end of the current billing cycle.

3. Refund Eligibility

We strive for customer satisfaction. Refunds may be considered under the following circumstances:

  • Technical Issues: If you experience persistent technical problems that prevent you from using the service effectively, and we've been unable to resolve them, you may be eligible for a refund.
  • Unauthorized Charges: If you notice charges that you did not authorize, please contact us immediately for investigation and potential refund.

Please note that refunds are not guaranteed and are evaluated on a case-by-case basis.

4. How to Request a Refund

To request a refund, please contact our support team at a@dreampower.app with the following information:

  • The email address associated with your account.
  • The reason for the refund request.
  • Any relevant details or screenshots that can help us understand the issue.

We aim to respond to all refund requests within 5 business days.

5. EU Right of Withdrawal

If you are a consumer residing in the European Union, you have the right to withdraw from your subscription within 14 days of the start of the paid subscription period, without providing any reason.

  • Waiver of Right: By accessing our services during the free trial and continuing into the paid subscription, you acknowledge and agree that you waive your right of withdrawal.

6. Contact Information

For any questions or concerns regarding this Refund Policy, please contact us at a@dreampower.app.